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You are here: Home / Help / Product Warranty

Product Warranty

SAFETY INFORMATION WARNING! ELECTRIC SHOCK HAZARD: TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO WATER.

Read and follow these instructions, heed all warnings, and keep this document for future reference. Use this product in accordance with the user manual.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Place your product in a suitable location so it will not fall and damage the product or cause personal injury. Avoid placing the product in direct sunlight.

Do not use your product near a source of water that could cause water to drip or splash the product, or near objects filled with liquids such as flower vases or fish tanks.

Do not use your product near naked flames or heat sources such as radiators, heaters, stoves, candles, amplifiers or televisions.

Only use with a USB power source.

You should unplug your product during lightening storms or when not in use for prolonged periods.

This product must be returned for repair. Repair may be required when your product does not operate normally or is damaged in any way, including when the power cord or plug has been damaged, the product has been exposed to rain, water, liquid or moisture, or if the product has been dropped.

Clean your product using a dry cloth only and no water or liquid.

POWER SUPPLY WARNING

Caution electric shock / fire hazard. For indoor use only, do not expose to moisture or liquid, do not use any other power supply with your product.

DISPOSAL AND RECYCLING INFORMATION

This symbol on the product or packaging indicates that it should not be disposed of as normal household waste. Do not dispose of your product as unsorted municipal waste. The product should be handed over to a certified collection point for recycling or proper disposal at the end of its life.

For more detailed information about the recycling of the product, contact your local authority, the household waste disposal service, or the retail store where you purchased this product.

The disposal of this device is subject to the Waste from Electrical and Electronic Equipment (WEEE) directive of the European Union. The reason for separating WEEE and batteries from other waste is to minimize the potential environmental impacts on human health of any hazardous substances that may be present.

REDUCTION OF HAZARDOUS SUBSTANCES

This device is compliant with the EU Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) Regulation (Regulation No 1907/2006/EC of the European Parliament and of the Council) and the EU Restriction of Hazardous Substances (RoHS) Directive (Directive 2011/65/EU of the European Parliament and of the Council).

This product conforms to all applicable EU directive requirements.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.

LIMITED WARRANTY

What will we do?If a defect is identified, we will repair or replace any defective parts, with a fully functional equivalent product that is new or refurbished, within a reasonable period of time and free of charge.

What you need to do?

Should your CS Wireless Technologies equipment exhibit a fault, within the statutory warranty period in your state or country you should:

(1) Return your product, along with the original proof of purchase to the point of sale or

(2) Contact CS Wireless Technologies support team via email on support@cswireless.co.uk

What else?

THIS LIMITED WARRANTY GIVES YOU SPECIFIC RIGHTS SUBJECT TO SPECIFIED CONDITIONS. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS, WHICH APPLY TO THE PRODUCT YOU HAVE ACQUIRED. THESE LEGAL RIGHTS VARY FROM COUNTRY TO COUNTRY. SOME PLACES DO NOT ALLOW THE EXCLUSION, RESTRICTION OR MODIFICATION OF CERTAIN IMPLIED RIGHTS OR THEIR EFFECT. IN THOSE SITUATIONS THIS LIMITED WARRANTY WILL ONLY APPLY TO THE EXTENT THAT THE APPLICABLE LAW ALLOWS. OTHER LAWS PROVIDE YOU WITH A STATUTORY CLAIM AGAINST THE SELLER.

The laws of your state or country may provide you with legal claims against the seller or manufacturer of this product. The Limited Warranty does not affect those rights.

The provisions of this limited warranty are in lieu of any other warranties or conditions, except those provided by law. This Limited Warranty does not affect any legal rights provided to you by law and does not preclude any legal remedy you may have under the law.

This Limited Warranty is transferable provided that the current owner furnishes the original proof of purchase from an authorised CS Wireless Technologies store or dealer.

In countries where liability limits are not precluded by statute, the maximum liability of CS Wireless Technologies shall not exceed the actual purchase price paid by you for the product. In countries where limitations on liability are precluded by law, CS Wireless Technologies shall be liable for no more than the direct damages for bodily injury, and/or real or personal property arising from the negligence of CS Wireless Technologies.

Where not prohibited by law, CS Wireless Technologies shall not be liable for special, incidental, consequential or indirect damages. Some places do not allow limitations on the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.

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